How do I change the email address on my ZenBetting account? (US)

• Visit the Login & Security page to change your email on file.
• Please don't create a new account if you've lost your login details.
  • Creating multiple accounts is prohibited according to the ZenBetting Terms of Use and may result in a restriction on your account.
• If you don't have access to the email associated with your ZenBetting account, can’t sign in, and need to change the email associated with your account, contact the ZenBetting Customer Support Team.

Learn how to update your email with the options below

How to change your email address via the ZenBetting app

1. Log into the ZenBetting app.
2. Tap on the profile icon at the top right.
3. Tap Log In & Security.
4. Tap Login Security Preferences (for Casino and Sportsbook apps).
5. Select Change email, and enter your new email address
   • You will need to confirm your email address.
6. Select Change Email.
7. A Two-Factor Authentication pop-up window will appear, and the 2FA code will be sent to your new email.
8.  Enter the 2FA code that was sent to your new email and Select Verify.
9. The updated email address will now be listed on the Login & Security page of your account.

View the process below

How to change your email address via a desktop or laptop

1. Log into ZenBetting.
2. Tap on your Username at the top right.
3. Select Account Information.
4. Select Login & Security.
5. Select Change email, and enter your new email address
   • You will need to confirm your email address.
6. Select Change Email.
7. A Two-Factor Authentication pop-up window will appear, and the 2FA code will be sent to your new email.
8. Enter the 2FA code that was sent to your new email and Select Verify.
9. The updated email address will now be listed on the Login & Security page of your account.

View this process in the visual below.