Account Profile & Settings

How do I update my home address on file for my ZenBetting account? (US)

Vignesh Aiyer
Vignesh Aiyer

Important Information

In order to update or change the address listed on file for your ZenBetting account, you need to contact the ZenBetting Customer Support Team.

The ZenBetting Customer Support Team will request that you provide proof of residence to the secure document center.

The address on file can affect the following

  • Ability to deposit.
    • The address on file for your ZenBetting account must match the address registered on your bank account in order to deposit to ZenBetting.
  • Receipt of tax documents.
    • Players would need to update their W9 forms with the correct address. Tax documents are sent to the address listed on file unless you have selected to receive your tax documents electronically.
  • Withdrawals via check.
    • If you request to withdraw funds via check, the ZenBetting Customer Support Team will send the check to the address listed on file for your ZenBetting account. Thus, you should update your address on file for your ZenBetting account so your check can be sent to the proper location.

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