How do I temporarily limit my access to ZenBetting with a cool off period? (CA)

Vignesh Aiyer
Vignesh Aiyer

If you're interested in limiting your access to ZenBetting but aren't sure what's available, we recommend reviewing the following resources: 

Important Notes:

  • When you successfully set a cool-off period, you won't be able to access your ZenBetting account until the time period you selected has passed.

If you've determined you'd like to take a break from ZenBetting, learn how to set a cool-off period below.

Sportsbook and Casino

How to set a Cool-Off Period via the Sportsbook and Casino app:

  1. Log into the ZenBetting Sportsbook or Casino app. 
  2. Tap RG in the top left corner. 
  3. Scroll down to Breaks and tap Cool-Off
  4. Select a time period for your Cool-Off
    • 1 Day
    • 1 Week
    • 1 Month
    • 2 Months
    • 3 Months
  5. Tap Continue
  6. Enter your Password and tap Confirm.

How to set a Cool-Off Period via desktop or laptop:

  1. Log into ZenBetting Sportsbook or Casino.
  2. Next to your profile photo in the top right corner click RG Responsible Gaming.
  3. Scroll down to Breaks and click Cool-Off.
  4. Select the period of time you'd like to cool-off for.
    • 1 day
    • 1 Week
    • 1 Month 
    • 2 Months
    • 3 Months
  5. Click Continue.
  6. Enter your Password and tap Confirm.

How to set a Cool-Off Period via mobile web:

  1. Log into ZenBetting Sportsbook or Casino.
  2. Tap RG Responsible Gaming in the top right corner of the page next to your profile picture.
  3. Scroll down to Breaks and tap Cool-Off.
  4. Select the amount of time you would like to Cool-Off. 
  5. Tap Continue
  6. Enter your Password and tap Confirm.

Also explore our ZenBetting Safer Play site, for safer play tips, how games work, videos, and other resources.

Easily access all of ZenBetting' tools and resources by visiting the Responsible Gaming Center.

 

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