How do I temporarily limit my access to ZenBetting with a cool off period? (US)

Vignesh Aiyer
Vignesh Aiyer

Important Note

If you're interested in limiting your access to ZenBetting but aren't sure what's available, we recommend reviewing the following resources: 

Important Information

  • Explore our Responsible Gaming Center, for safer play tips, how games work, videos, and other resources!
  • When you successfully set a cool off period, you won't be able to access or use the ZenBetting website or apps (Fantasy Sports, Sportsbook, Casino, or Pick6) until the cool off period you select has passed.

If you've determined you'd like to take a break from ZenBetting, learn how to set a cool off period.

Fantasy Sports

How to set a cool off period via the Fantasy Sports App

  1. Log into the ZenBetting Fantasy Sports App
  2. Tap your profile photo in the top left corner. 
  3. Scroll down and tap Close Account.
  4. Tap Cool Off.
  5. Select a Cooling Off Period, and select the period of time you'd like to cool off for.
  6.  Tap Continue.
  7. Enter your Password and tap Submit.

How to set cool off in ZenBetting Fantasy Sports App

How to set a cool off period via desktop or laptop

  1. Log into ZenBetting
  2. Click your profile photo and click Account Information from the dropdown that appears. 
  3. On the left rail, click Responsible Gaming
    • Note: If you're accessing from a smaller screen, the left rail may become a dropdown in the center of the screen. 
  4. Click Cool-Off.
  5. Click Cooling Off Period, and select the period of time you'd like to cool off for.
  6. Click Continue.
  7. Enter your Password and tap Confirm.

A visual guide of setting a cool off period via the ZenBetting website.

How to set a cool off period via mobile web 

  1. Log into ZenBetting.
  2. Tap the three-line Menu icon in the top left corner. 
  3. On the left rail, tap the gear Settings icon and tap Account Information from the options that appear. 
  4. Tap the dropdown in the center of the screen and tap Self-Exclusion.
  5. Tap the Cool-Off tab to the right of Self Exclusion.
  6. Tap Cooling Off Period, and select the period of time you'd like to cool off for.
  7. Click Continue.
  8. Enter your Password and tap Confirm.

Sportsbook and Casino

How to set a cool off period via the Sportsbook and Casino app 

  1. Log into the ZenBetting Sportsbook or Casino app. 
  2. Tap your profile photo in the top left corner. 
  3. Scroll down to Responsible Gaming and tap Patron Protection Center
  4. Tap Cool Off.
  5. Select a Cooling Off Period and tap Submit
  6. Enter your Password and tap Submit

A visual guide of setting a cool off period via the ZenBetting app.

How to set a cool off period via desktop or laptop

  1. Log into ZenBetting Sportsbook or Casino.
  2. Hover over your profile photo and select Account Information from the dropdown that appears. 
  3. On the left rail, click Cool Off.
    • Note: If you're accessing from a smaller screen, the left rail may become a dropdown in the center of the screen. 
  4. Below Cooling Off Period, select the period of time you'd like to cool off for.
  5. Click Submit.
  6. Enter your Password and tap Submit.

How to set cool off for ZenBetting Sportsbook website

How to set a cool off period via mobile web

  1. Log into ZenBetting Sportsbook or Casino.
  2. Tap the three-line Menu icon in the top left corner. 
  3. On the left rail, tap the gear Settings icon and tap Account Information from the options that appear. 
  4. Tap the dropdown in the center of the screen and tap Cool Off
  5. Below Cooling Off Period, select the period of time you'd like to cool off for.
  6. Tap Submit
  7. Enter your Password and tap Submit

 

 

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