Basketball Getting Started Guide (US)

Whether you're new to ZenBetting, or just in need of a refresher, many of your questions should be covered below and in our Basketball Betting Guide!

Video Guides

• How do I create a ZenBetting account and verify my identity?
• Uploading documents for verification
• What is an SCID?
• How to deposit
• Where to find and opt-in to promotions
• Where to find and how to use Bonus Bets

Creating a ZenBetting account

• Do I need to create a new account to use ZenBetting Sportsbook if I already have a ZenBetting Daily Fantasy account?
  • No, your existing account can be used across all products, simply login to your account. If necessary, you can complete the Sportsbook verification process here.
• How do I create an account?
• How do I verify my identification (ID)? 

Logging into your ZenBetting account

• How do I reset my password?
• Resolving Login Issues - Overview
• What can I do if my account is locked?
• How do I change the email address on my ZenBetting account? 
• How do I change the phone number on my ZenBetting account?

Promotions & Offers

• What is the Refer A Friend program?
• What promotions are currently available?
• When will my promotion be credited?

ZenBetting Sportsbook

• Getting Started with Sportsbook
• How to Play
• My Sportsbook Account

Fantasy Sports

• How to Play
• Contest Rules & Scoring
• Contest Entry
• Leagues
• Tickets

ZenBetting Pick6

• What is Pick6?
• Where is Pick6 available?
• How to Play
• Estimated Prizing and Payouts

Geolocating on your device

• Where am I permitted to play on ZenBetting?
• Why can’t ZenBetting detect my location?
• Why do I need to download/install the GeoComply Player Location Check plugin?
• Why am I seeing a restricted or ineligible location message?
• Using ZenBetting with GeoComply Location Services - Overview

Depositing to your ZenBetting account

• Depositing on ZenBetting - overview
• How do I deposit for ZenBetting Fantasy Sports?
• How do I deposit for ZenBetting Sportsbook?
• Resolving Deposit Issues - Overview
• Video: How to deposit

Withdrawing from your ZenBetting account

• Withdrawing from ZenBetting - Overview
• How do I withdraw funds from ZenBetting?
• How long do withdrawals take?
• Withdrawal Tracker - Overview
• Are there any minimum or maximum limits on withdrawals?

Getting support 

• If you need help, please don’t hesitate to contact the ZenBetting Customer Support Team.