ZenBetting Cool Off Period - Overview (CA)

The option to set a Cool-Off period is part of ZenBetting' Commitment to Responsible Gaming, to help customers control how and when they use ZenBetting Sportsbook and Casino. 

You can also explore our ZenBetting Safer Play site for safer play tips, how games work, videos, and other resources.

Easily access all of ZenBetting' tools and resources by visiting the Responsible Gaming Center.

Cool Off Durations

• 1 Day
• 1 Week 
• 1 Month
• 2 Months
• 3 Months

Note: You’ll see all options defined by your jurisdiction when setting the Cool Off Period.

During the Cool Off Period

• You can't log into your ZenBetting account.
• You can't make any deposits. 
• You can't make any sports wagers. 
• You can't play in any casino games
• Existing entries and wagers will remain live however you won't be able to make any changes.

Frequently asked questions 

Who can set a cool off period?

Any ZenBetting account holder can set a cool off period from Sportsbook or Casino.

How can I set a cool off period? 

Learn more about how to set a cool off period. 

What happens to the funds in my ZenBetting account while I'm in the cool off period?

Any funds deposited into ZenBetting will remain in your account for the future. If you'd like to withdraw funds during a cool off period, contact the ZenBetting Customer Support Team for assistance. 

What happens after the cool off period ends?

After the cool off period, your account will be fully accessible. 

Can I limit my access to ZenBetting for a longer period of time? 

If you'd like to take a longer break from ZenBetting, you can self-exclude.

Can I limit my ZenBetting use in other ways?

There are a variety of ways you can manage your use of ZenBetting. Learn more about the player limits available to you. 

Can I end my cool off period early? 

Once a cool off period is set, ZenBetting isn’t permitted to shorten that period.