Important Information
In order to update or change the address listed on file for your ZenBetting account, you need to contact the ZenBetting Customer Support Team.
The ZenBetting Customer Support Team will request that you upload proof of residence documentation to the secure document center.
- Learn more about what qualifies as proof of residence.
The address on file can affect the following:
- Ability to deposit.
- The address on file for your ZenBetting account must match the address registered on your bank account in order to deposit to ZenBetting.
- Receipt of tax documents.
- Players need to update their W-8 BEN forms with the correct address. Tax documents are sent to the address listed on file unless you have selected to receive your tax documents electronically.
- Withdrawals via check.
- If you request to withdraw funds via check, the ZenBetting Customer Support Team will send the check to the address listed on file for your ZenBetting account. Thus, you should update your address on file for your ZenBetting account so your check can be sent to the proper location.
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