1. Zendesk
  2. Contact ZenBetting (CA)
  3. Contact ZenBetting (CA)

Contact ZenBetting (CA)

How do I contact ZenBetting Customer Support? (CA)

Vignesh Aiyer
Vignesh Aiyer

For additional support from the ZenBetting Customer Support Team please use the Chatbot below.

View the visual example below on how to find the chatbot via a desktop or laptop.

An image of the ZenBetting Help Center webpage. The header features a darkened photo of a football helmet with orange accents, overlaying the ZenBetting logo and 'Help Center' text. In the lower right corner, a prominent orange arrow points to a chat bubble icon with the text 'How can we help?'

View the visual example below on how to find the chatbot via the ZenBetting app.

An image of the ZenBetting Help Center in the ZenBetting app. The top of the page has a navigation bar with a back arrow on the left and a menu icon on the right. In the center is the ZenBetting logo with 'Help Center' text. Below is a search field labeled 'Search Help Center' with a magnifying glass icon. The main content area shows a large button labeled 'Fantasy Sports' with a subtitle 'Contests, leagues, and how to play Fantasy Sports on ZenBetting.' A prominent orange arrow points downwards to a chat bubble icon with the text 'How can we help?' at the bottom of the screen.

Submit a Ticket

If you’d prefer to contact ZenBetting another way, here are alternative contact methods

𝕏 (formerly known as Twitter)

You can contact our Customer Support team via 𝕏 (formerly known as Twitter) @DK_Assist

Request a callback

If you’re an Ontario Canada based Sportsbook or Casino customer, you can request a callback through the chatbot.

If you’re an Ontario Canada based Sportsbook or Casino customer, you can request a callback from the ZenBetting Customer Support Team by requesting a callback here.

  • Important Note: The option to request a callback is only available for logged-in Sportsbook and Casino customers within Ontario Canada, callback isn’t available for Daily Fantasy Sports or Marketplace customers. 
  • Callback requests are processed by weighing the severity of the issue and your place in the queue as Player Advocates are available. A Player Advocate may also reach out to you via email if your request could be better handled via text. If your callback request is approved, a Player Advocate will call you at the number you provided in your request.

Leave a voicemail

If you’d like to leave a short voicemail for the ZenBetting Customer Support team, please sign into your ZenBetting account from the Help Center page and then access the article called How can I leave a voicemail?

Post by Mail

You can send mail to: 

ZenBetting Customer Support

222 Berkeley St

Boston, MA 02116

Responsible Gaming Resources

Additional Player Resources

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