Withdrawing to PayPal Vault - Overview (US)

What is the PayPal Vault feature?

The PayPal Vault feature is a withdrawal option that allows players to use their saved PayPal information with ZenBetting to have a seamless withdrawal experience.

Players only need to sign in once with their PayPal account and deposit to ZenBetting, and then the PayPal information will be saved and available for future transactions.

Timing

• PayPal withdrawals typically take at least two (2) business days.
• To view the most up-to-date status for your withdrawal, please visit the withdrawal tracker.

Requirements

• A prior PayPal deposit to ZenBetting from your individual PayPal account.
• A verified, personal PayPal account that matches your associated ZenBetting account information, with an existing PayPal balance on file.
• The PayPal account used for withdrawals must be in your name.
• PayPal Business accounts aren’t accepted for deposit or withdrawal on ZenBetting.

Limitations

• PayPal withdrawal amount cannot exceed sixty thousand U.S. dollars ($60,000) per transaction.
• ZenBetting does not permit the use of business accounts.
• PayPal is not permitted in all jurisdictions.

Contacting PayPal

• PayPal phone support: 1-888-221-1161
• PayPal Customer Online Support

Frequently asked questions

Can I save my PayPal account information without making a deposit?

No, players need to deposit with their PayPal account once in order to save their PayPal account information to their ZenBetting account and in order to use this method to withdraw. Once a player has made their first deposit to ZenBetting with their PayPal account, they will be able to use the PayPal Vault.

How do I change the default funding source for my PayPal account?

Players can change the default funding source for their PayPal account by following the steps below:

1. Go to Menu on PayPal.
2. Click Your Wallet .
3. Click Online Purchases 
4. On this page, players can update their preferred payment method.

How do I unlink my PayPal account from my ZenBetting account?

Players can unlink their PayPal account by following the steps below:

1. Go to Settings on PayPal.
2. Select Payments.
3. Select Manage automatic payments.
4. Select the merchant or store you want to change.
5. Select "PayPal as Payment Method" and follow the instructions.
6. Once canceled, a player will no longer see their PayPal account linked to their ZenBetting account

Players can learn more on how to unlink their PayPal from this PayPal Help Center article.

Can I link more than one PayPal account to the PayPal Vault?

No, players can only link one PayPal account to their ZenBetting Account via the PayPal Vault.

Is withdrawing via PayPal available in all jurisdictions?

Due to regulatory requirements, withdrawal via PayPal is not permitted in all jurisdictions. Please contact the ZenBetting Customer Support Team if you have any questions about which options are available in your jurisdiction.